State Farm® Insurance Agent E J Roberts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rusty Bell
February 11, 2026
"Ms. Alana was absolutely amazing, her professionalism and attention to details was well noted. She explained all the details of the policy and answered my questions pertaining to the policy. Ms. Alana made me feel comfortable by listening to what I was saying and having the answers for me."
"Thank you, Rusty — we appreciate you taking the time to share your experience. We're delighted Ms. Alana provided clear explanations and made you feel comfortable; we'll be sure to pass your kind words along to her. Please reach out anytime if you need further assistance."
Lisa Williams
February 10, 2026
"I needed to see options on s while life policy and was given my choices and was able to make an informed decision. Angela was most helpful. Would highly recommend thus agency."
"Thank you, Lisa, for the wonderful review. We're glad Angela walked you through your life policy options and helped you make an informed decision. We appreciate your recommendation and are here whenever you need further assistance."
Wanda Bradshaw
January 29, 2026
"I was overall satisfied with Alana. She was very much attentive to my needs and my coverage. She listening to everything I asked. She made sure that she went over my policies to make any changes. She always, always make sure that I'm satisfied with the policy that I'm receiving. He friendly personality makes me feel comfortable talking to her. I am totally satisfied with her and the entire EJ Roberts State Farm family."
"Thank you so much for your kind review, Wanda. We're delighted Alana listened to your needs, reviewed your coverage thoroughly, and made you feel comfortable throughout the process. We'll be sure to share your compliments with Alana and the entire EJ Roberts State Farm family. We appreciate your trust and are here whenever you need us."
Kerry OShea
January 17, 2026
"Angela is awesome I ran her through the ringer we had her quote 2 vehicles one we were 99%sure we had but then it sold out from under us. The other vehicle ended up having mechanical issues and went to auction. I had her give me quotes for a total of like 7 vehicles playing the what if we do this and this for the numbers game. She was very understanding and I would Crack jokes with her to try to make the situation easier with everything I was putting her through. We ended up changing I surance companies for all our vehicles to state farm. Angela could not have been more understanding of our situation and everything we were going through. I was at the point one day talking to her I could not get my words to come out in the correct order and she was able to disipher my gibberish. And it was because I was so stressed out because of everything going on. She is just absolutely amazing. Thank you Angela and state farm for helping us through this rough process."
"Thank you so much for the wonderful review, Kerry. We’re thrilled Angela could make a stressful situation easier and guide you through multiple quotes until you found the right coverage. We’ll be sure to pass your praise along to Angela and the team. We appreciate you choosing State Farm and are always here if you need anything else."
Tess Garcia
December 24, 2025
"Mr EJ and Ms Nicole very pleasant to work with. The way they care for their customer is way beyond you can’t find anywhere here in Gulfport, MS since I got here on 2019. Hoping it will this way. I am very happy that Ms. Bagsic referred me to Mr EJ. I am happy and I will try the best I can to be a good customer. Have a safe holiday to you all."
"Thank you, Tess, for the wonderful review. We're delighted Mr. EJ and Ms. Nicole provided care beyond your expectations and that Ms. Bagsic referred you to us. We appreciate your trust and look forward to continuing to serve you. Wishing you a safe and happy holiday."
Kevin Kreamer
December 24, 2025
"ALANA WAS ABSOLUTELY AMAZING IN ALL WAYS! SHE IS VERY FRIENDLY, PROFESSIONAL, PERSONABLE, AND KNOWLEDGEABLE! I HAD A GREAT EXPERIENCE AND AM VERY SATISFIED WITH MY AUTO POLICY! THANKS AND GOD BLESS! KEVIN ********************************************* 12/24/2025 NICOLE PROVIDED THE BEST SERVICE EVER TODAY! WE BOUGHT OUR NEW TRAVEL TRAILER LATE YESTERDAY AND THEN REALIZED THAT IT'S CHRISTMAS EVE TOMORROW! I MESSAGED MY STATE FARM OFFICE HOPING TO REACH SOMEONE AND I GOT A REPLY THIS MORNING FROM NICOLE, WHO TOOK CARE OF EVERYTHING WE NEEDED OVER MESSAGES AND THE PHONE! I CAN'T EXPRESS HOW MUCH WE APPRECIATE HER AWESOME SERVICE AND MR EJ ROBERTS FOR ALL THEY DO! GOD BLESS! THE KREAMERS"
"Mr. Kevin, it was special to renew our friendship after some years of absence. We are especially grateful that you acknowledged the professional and knowledgeable service that you received from Alana. Ms. Alana works mostly on our Sales team and is a tremendous asset to our agency. We are extremely thankful for your google review. Thanks for being the BEST part of our day. "
Isiah Martin Jr
December 16, 2025
"Nicole communicated and responded to my concerns professionally. She made the entire process seamless. EJ's staff is one of the reasons he's been my agent for 20 years plus."
"Thank you for your kind words, Isiah! We're thrilled to hear that Nicole was able to assist you and make the process seamless. It's wonderful to know that our team, alongside EJ, has earned your trust over the years. We appreciate your loyalty and look forward to continuing to serve you!"
nakel stribling
December 15, 2025
"Great customer service anytime I have a question or if I need anything they move promptly I love the lady’s that Represent EJ Roberts State Farm Insurance Agent🎉☺️"
"Thank you for your wonderful feedback! We're thrilled to hear that you have received great customer service from our team. Your satisfaction is our top priority, and we're glad to know our representatives are making a positive impact. We appreciate your support and look forward to assisting you again in the future!"
Danielle Davis
December 12, 2025
"Very helpful and polite in getting our insurance needs taking care of."
"Thank you for your kind words, Danielle! We're glad to hear that you found our team helpful and polite. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. We look forward to continuing to assist you in the future!"
Rhiannon Garrett
November 21, 2025
"Angela is great!! Very informative and very patient"
"Thank you for your fantastic review! We're thrilled to hear that Angela provided you with informative and patient service. We appreciate your feedback and hope to see you again soon!"
Glenn Robinson
November 12, 2025
"Nicole was fantastic. She answered all of my questions. She was patient and knowledgeable about my inquiries. I was relieved and satisfied once our conversation ended! Outstanding customer service!"
"Thank you, Glenn, for the 5-star google review. Nicole is an intracule member of our Sales Team and does a great job in representing herself and our agency. Thank you for your business and taking time to provide us with a review. "
Linh Lam
November 5, 2025
"Very professional, timely, and provided great customer service."
"Thank you for your positive feedback! We're glad to hear that you had a great experience and found our team professional and timely. Your satisfaction is our top priority, and we appreciate your support."
David Simmons
October 29, 2025
"i had the pleasure of speaking with nicole. she is always a pleasure to speak to and very helpful."
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Nicole. She truly exemplifies our commitment to excellent customer service. We appreciate your support and look forward to assisting you again."
Silver Macchio
October 21, 2025
"By far the BEST insurance company I have used! Their quote was less than HALF of what these other insurance companies were offering! After comparing prices State Farm was by far my best option! I contacted them briefly and was insured within minutes! I highly recommend using them!"
"Thank you for your fantastic review! We're thrilled to hear that you found our rates to be the best and that our process was quick and efficient. Your recommendation means a lot to us, and we strive to provide excellent service to all our customers. If you ever need assistance in the future, we're here to help!"
Sharon Gieger
October 18, 2025
"Alana was very helpful. She is great"
"Thank you for your feedback! We're glad to hear that Alana provided you with excellent service. We appreciate your support and look forward to serving you again."
Linda Girard
October 7, 2025
"Ms. Roberts was friendly and efficient."
"Thank you for your kind words about Ms. Roberts. We're thrilled to hear that you had a positive experience and found her to be friendly and efficient. Your feedback is greatly appreciated, and we look forward to serving you again!"
Robert S DeAngelo (Dino)
October 7, 2025
"My insurance specialist, Ms. Alana, always takes care of my needs whenever I call with a request. She is courteous, polite, and respectful. Most of all, she is quite knowledgeable and knows the needs of her clients. I give her a 5 star rating."
"Mr. DeAngelo, thank you for your google review. Sarah is a fantastic member of our Sales Team. We are extremely blessed to have her to work with our customers. She is very dedicated and is constantly working to gain additional knowledge that can benefit our clientele. We are so pleased that you had a memorable experience during your interaction with her. Thank you for your business and for being our client. "
Dan Rogers
October 2, 2025
"Excellent customer service."
"Dan, thanks for taking the time and providing us with a google review. Our office and team goals are to assure that you have a pleasant customer experience. Thanks for being the best part of our day! "
Nicky Johns
September 30, 2025
"Excellent customer service! We really appreciate Nicole’s help."
"Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience and that Nicole was able to assist you. Your appreciation means a lot to our team. We look forward to serving you again!"
Becky ferguson
September 24, 2025
"Nicole was very professional, patient, and pleasant."
"Thank you for your kind words, Becky! We're thrilled to hear that Nicole provided you with a professional and pleasant experience. Your feedback means a lot to us, and we appreciate you taking the time to share it. We look forward to serving you again!"
Samara Wheat
August 29, 2025
"I am overjoyed to share my recent experience with State Farm. I am a new customer and I had not received my tangible insurance card by mail. It's Labor Day weekend and I definitely don't want to go through a ID checkpoint and get a citation for no insurance card. The representative was Simply Amazing. She helped me resolve my issue within minutes. Thanks! Thanks! Thanks! I am totally grateful for YOUR OUTSTANDING CUSTOMER SERVICE. SAW"
"Thank you for your wonderful feedback, Samara! We’re thrilled to hear that our representative was able to assist you so quickly and effectively. Providing outstanding customer service is our top priority, and it’s great to know that we met your expectations. We appreciate you choosing State Farm and look forward to serving you in the future!"
Sherry Duncan
August 22, 2025
"Ms Alana is the best! Very professional, prompt, and courageous. Mom and I think she’s a very valuable employee to your team at EJ Roberts State Farm Team! Thank you Alana and to all at the EJ Roberts Team."
"Thank you for your wonderful feedback, Sherry! We're thrilled to hear that Alana has made such a positive impact during your experience with us. She truly is a valuable member of our team, and we appreciate your recognition of her professionalism and dedication. We look forward to continuing to serve you and your mom!"
Bruce Alan
August 22, 2025
"EJ has been my SF agent since I purchased my first home in 1986. He has insured many homes and countless vehicles including, motorcycles a few boats since I started using EJ. If you want outstanding service, an advocate when you need your agent the most, EJ's SF office will always be there for you. I'm on first name basis with his staff and Alana who has spearheaded and helped coordinate repairs to my vehicles is one you can always count on. I just cannot say enough good things about EJ and all his staff. All you have to do is pick up the phone and they will always do the rest for you."
"Thank you for your wonderful feedback, Bruce! We're thrilled to hear that EJ and the team have consistently provided you with outstanding service over the years. It's great to know that Alana has played a key role in assisting you with your vehicle repairs. Your trust and long-term relationship mean a lot to us, and we look forward to continuing to support you in the future. We appreciate your kind words!"
Vanessa DeLaHunt
August 22, 2025
"She’s a people person, very professional, great smile.Very out going."
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and appreciate the professionalism and friendliness of our team. Your support means a lot to us!"
Vanessa DeLaHunt
August 22, 2025
"She’s a people person, very professional, great smile.Very out going."
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and appreciate the professionalism and friendliness of our team. Your support means a lot to us!"